ABOUT US - Q&A'S

Who are we?

Creativity runs in the blood of our family! We are the third generation of fashion lovers/designers. This Mother and Daughter duo aim to create beautiful accessories.

Paulette is an Interior Designer and seamstress with 40 plus years under her belt and Charmaine is a Graphic Designer and has over 20 years experience working in the fashion industry. Both have a fantastic eye for detail and have an equal love of fashion.

In addition to accessories, our homeware line consists of great design, quality fabrics and unique pieces to compliment your home…all made with love...and SUSTAINABLE.

 

What makes us sustainable?

We believe it is possible to be a luxury brand and still be environmentally responsible.

We hand make all our products in-house. Everything is made to order. We believe that no fabric should go to waste! The fabric we use is a mixture of off cuts, recycled and vintage. The tribal print cotton is from local African fabric shops. 

Many of our pieces are one off or 3 max. Working on a made to order basis cuts wastage. We are making a conscious effort to only use environmentally friendly packaging; our goal: 2021.

The jewellery is outsourced from a talented designer, who uses ethically sourced materials. 

 

Frequently asked questions...

 

How long will my order take and how much is delivery?

Uk delivery is free. We require 3 - 5 working days for the making and delivery of your order. If you are based outside of the Uk this will vary.  More information can be found in the website footer under 'Shipping'. 

What procedure is in place to guarantee quality?

Rest assured, all items are handmade and are rigorously checked over before sending out to the customer. 

The item I want is sold out. Are you able to get it again? 

We can't guarantee. Please send us an email with the style description and the size you require. We may be able to create one in your size if there is enough fabric. 

I need the item for a specific date. Are you able to get it ready any sooner?

If we can, we will. Drop us an email (goldfirelondon@gmail.com) with style description and date you need the item ready.